1xbet aps Privacy Policy — Our Commitment to Protecting Your Data

1. Introduction

1xbet aps is a trusted online Sports Betting and gaming platform in Bangladesh. We place the highest importance on our users' privacy. This privacy policy explains what information 1xbet aps collects, how it is used, and the steps we take to keep your data secure.

This Privacy Policy applies to the 1xbet aps website, mobile app, and all associated services. Please read this policy in full before using our platform. If you have any questions, feel free to contact our support team directly.

2. Information We Collect

1xbet aps collects various types of information. A detailed breakdown of the data collected is provided below.

We only collect information that is necessary to provide our services. No excess or unnecessary data is collected.

3. Purpose of Data Use

1xbet aps uses the information collected for the purposes outlined below. We never use your data beyond these stated purposes.

• Account Management: To complete registration, login, and KYC processes.
• Payment Processing: To process deposits and withdrawals securely.
• Customer Support: To resolve complaints and issues promptly.
• Security: To prevent fraud, account hacking, and unlawful activity.
• Service Improvement: To improve the user experience and develop new features.
• Legal Compliance: To comply with applicable laws and regulations.
• Marketing: To send you relevant offers and promotions, subject to your consent.

4. Data Sharing Policy

1xbet aps never sells your personal data. However, it may be shared in the limited circumstances described below.

• Payment Providers: Shared with Mobile Pay, Nagad, and banking partners solely to complete transactions.
• Legal Authorities: Under a court order or legal obligation.
• Security Partners: For fraud prevention and cybersecurity purposes.
• KYC Verification Provider: For identity verification services.

When data is shared with third parties, those parties are contractually bound to maintain confidentiality. 1xbet aps also monitors third-party data protection practices.

5. Data Retention Period

1xbet aps retains different types of data for varying periods. Once the required retention period ends, data is securely deleted.

• Account Information: For the duration of the active account and 5 years after closure.
• Financial Transactions: 7 years, as required by law.
• KYC Documents: 5 years after account closure.
• Log Data: Up to 2 years.
• Cookie Information: At end of session or after a maximum of 1 year.

Deletion requests are fulfilled as promptly as possible, subject to any legal obligations.

6. Security Measures

To protect your data, 1xbet aps uses the latest industry-standard security technology.

• 256-bit SSL/TLS Encryption: Used for all data transmissions.
• Two-Factor Authentication (2FA): An additional layer of security at login.
• Firewall Protection: Advanced firewall to prevent unauthorized access.
• Regular Security Audits: By independent cybersecurity experts.
• Monitoring Unusual Activity: Instant alerts for suspicious logins or transactions.
• Encrypted Database: Stored data is also kept in encrypted form.

7. Cookie Policy

1xbet aps uses cookies on its website and app. Cookies are small text files stored on your device.

Cookies can be disabled through your browser settings, though doing so may affect the functionality of certain services.

8. Your Rights

Under the 1xbet aps Privacy Policy, you have the following rights.

To exercise these rights support@1xbetaps.netto email us. We will respond within 30 business days.

9. Protection of Minors

1xbet aps strictly prohibits registration and use of its services by anyone under 18. We do not knowingly collect any information from minors.

• Age verification is mandatory during registration.
• If an underage user is identified, their account is immediately suspended.
• Any data collected from a minor is promptly deleted.

10. Third-Party Services

1xbet aps works with certain third-party services that may have limited access to your data. These include payment gateways, KYC verification providers, and analytics tools.

• All third-party service providers are bound by strict confidentiality agreements.
• Third parties only receive the data necessary for their specific function.
• Third-party privacy policies are their own — 1xbet aps bears no responsibility for them.

The privacy policies of our payment partners (Mobile Pay, Nagad) are available on their respective websites.

11. Privacy Policy Updates

1xbet aps may update this Privacy Policy as needed. Any changes will follow the process outlined below.

• You will be notified of any significant changes via email or app notification.
• The effective date of any updated policy will be clearly stated at the top of the page.
• Continued use of the platform after any changes constitutes acceptance of the revised policy.
• If you do not agree to the updated policy, you may request to close your account.

12. Contact Us

For any privacy-related questions or requests, please get in touch with us. We are committed to responding promptly.

We typically respond to emails within 24 hours. For urgent matters, please use live chat.